What’s the Best Software for Physical Therapists?

There are plenty of software systems for physical therapists on the market today, but you wouldn’t want to waste your time on anything but the best—especially if the best is super affordable with no long-term contracts and a ton of fantastic features, right?

Here’s what you should be looking for in the very best software for physical therapists:

One with an Intelligent ICD-10 Tool

Your EMR doesn’t need to make your breakfast à la Rosie from The Jetsons, but it does need to help you stay ICD-10 compliant. Make sure yours does the following, at the very least:

  • Prompts you to document the specific details of every patient’s injury or issue
  • Suggests a more specific code when one with a greater level of specificity exists
  • Alerts you when you’ve selected an invalid code or one that’s not billable
  • Maintains a complete library of ICD-9 and ICD-10 codes (some payers, like auto and workers compensation companies, can still use ICD-9)
  • Provides free ICD-10 training, support, and resources
  • Bases its ICD-10 code library on more than just general equivalence mappings (GEMs)

Beware of any EMR that claims to have an automatic one-to-one crosswalking tool that translates ICD-9 codes into ICD-10. According to this ICDLogic whitepaper, ICD-9 and ICD-10 “differ so widely that all attempts at translation offer only a series of compromises and subjective choices. This is necessarily so because there is no ‘mirror image’ of one code set in the other.” In other words, beware: they aren’t a magical solution and can end up costing you a lot of problems (read: claim denials) in the long run. Instead, go with a software that helps you streamline your ICD-10 coding by using detailed, defensible electronic documentation as the foundation for code selection.

One that’s a Certified PQRS Registry

Physical therapists have the option to report PQRS via paper, but why would you? Medicare has made clear that it intends to move toward electronic reporting for all future regulations. (That’s why, over the last few years, CMS has been strategically removing claims-based reporting eligibility for certain PQRS measures, encouraging providers to go the registry-based route.)

But even if claims-based reporting was here to stay—which it isn’t—there are plenty of other reasons why the best software for physical therapists also is a certified PQRS registry.

Here are some of the benefits of registry-based reporting:

  • All you need to do is choose your measures and document. The right software manages the rest (read: collects your reporting data and submits it directly to CMS).
  • You won’t ever have to complete a paper PQRS form for an applicable note again. With a certified PQRS registry, the measures on which you choose to report are built right into your documentation.
  • You get automatic checks and balances, because the registry will alert you if you’re not properly reporting.
  • The available measures are always up to date based on the most recent final rule.

One with Built-In Outcomes Tracking

We’re in a pay-for-performance healthcare environment, so it’s crucial for therapists to have the tools necessary to demonstrate their value. That’s why the best software for physical therapists has built-in outcomes tracking, complete with a library of evidence-based, risk-adjusted tests—as well as integrated patient surveys and comprehensive reports—that are already familiar to, and respected within, the healthcare community at large. With access to these tools, you’ll be able to objectively demonstrate your clinical performance to insurance providers, patients, and referrers.

Here are some of the outcome measurement tools your software should include:

  • Quick DASH
  • Lower Extremity Functional Scale (LEFS)
  • Oswestry
  • Neck Disability Index
  • Dizziness Handicap Inventory

One that’s Web-Based

You’re busy treating your patients and running a practice, which means your software systems need to be available whenever you are, wherever you are. That’s why the best software for physical therapists is web-based, so you can access—and document—your patient records, schedules, and reports from any device with an Internet connection.

Plus, your data is secure, because each therapist, PTA, front-office staff member, and administrator has a unique ID and password. This way, clinic owners can control everyone’s access to patients’ protected health information. And all of that data is housed in gold-star data security centers like IO in Phoenix, which boasts a defensible perimeter, digital video surveillance, biometric screening, and round-the-clock armed guards—so there’s almost no threat of a physical or digital breach impacting your data.

Finally, the best web-based software is always up to date with the latest technology and compliance regulations, because it can make upgrades and amendments fast—like, as fast as Medicare changes its reporting regulations. Speaking of updates, the best software for physical therapists provides updates:

  1. automatically,
  2. at no charge to you, and
  3. with as little downtime as possible.

To learn how much downtime is the right amount, check out this article.

One that’s Designed for PTs

You’re a physical therapist—not a physician, not an opthamologist, and not an oral surgeon. And that’s an important distinction, because your software solution should be tailored to you and your workflow—not theirs. The best software for physical therapists comes complete with a host of other features that make it easy for users to succeed in business, including:


If you’re thinking there’s simply no way that one software solution offers all of this, think again: WebPT has it all and more. Schedule your complimentary demo today to see for yourself.