Say my name, say my name. When no one is around you, say PT EMR, PMS, and billing system, I love you—if you ain’t runnin’ game. Huh? Destiny’s Child may have said it best; but while rehab therapy providers aren’t runnin’ game, they might feel played by all of the indistinguishable healthcare jargon that directly impacts their workflow. So, what’s in a name? Could it be that you are at the crib with a misunderstanding? Here’s what you need to know about EMR, practice management software, billing systems, and how each one impacts your processes:

Physical Therapy EMR

You are, in fact, on, so I’m going to take a wild guess that you at least have an idea of what an EMR is. But do you know what your EMR really does? According to this WhatIs article, “An electronic medical record (EMR) is a digital version of the traditional paper-based medical record for an individual. The EMR represents a medical record within a single facility, such as a doctor’s office or a clinic.” And based on that broad definition, your PT EMR should contain everything your practice would document on paper—but in digital form. Some EMRs also include practice management, and they might even integrate with your preferred billing system. (Hint: An ideal EMR should offer reporting capabilities as well as billing integration options).

Practice Management Software

Speaking of practice management: Practice management (PM) software helps employees handle the day-to-day tasks involved in running a practice. These can include managing patient demographic information, scheduling appointments, and tracking business metrics through automated reports. Keep in mind that your EMR and your billing system may offer practice management capabilities as well. In fact, software systems that combine documentation and billing functions with practice management capabilities actually make a lot of sense, because the information that a PM system manages is already contained within the EMR or the billing system. And having all of this information right at your fingertips—in a readable, digestible format—makes any rehab therapy software system even more valuable.

Physical Therapy Billing System

When it comes to billing systems, the typical workflow revolves around an electronic process. That’s because, aside from payers like workers’ comp and auto insurance, claims are typically processed electronically—which requires software to handle the work. This SearchHealthIT article states it best: “Electronic medical billing is the process by which a health care provider electronically submits a bill, or claim, to a health insurance company, or payer, for the rendering of medical services.” Without a billing system (and software) in place, providers wouldn’t be able to submit, track, and process their claims. And in the interest of streamlining your workflow, you should look for a billing system that integrates with your EMR and includes PM functionality.


So, there you have it. A great EMR offers integrated practice management and billing systems so you have the ability to better manage your practice. And finally? Yeah, yeah, yeah, yeah, yeah, yeah—where my PTs at?